Get All Access for $5/mo

Netflix Cuts a Beloved Service, Disappointing Loyal Fans Nationwide It no longer makes sense for the business's bottom line.

By Amanda Breen Edited by Jessica Thomas

NurPhoto | Getty Images

For most of us, DVDs are a relic from a pre-streaming past.

Now, Netflix seems to agree: The streamer, which has mailed subscribers discs of movies and TV shows for 25 years, announced Tuesday it will discontinue the service on September 29 — and people aren't happy, The Washington Post reported.

Related: What's Going on With Netflix? Everything You Need to Know About the Company's Massive Fall

Neftlix's DVD service boasted approximately 20 million subscribers at the height of its popularity in 2010, The New York Times reported. That base has dwindled substantially since; Netflix no longer even tracks those numbers, per the outlet.

The streamer's DVD holdouts include those who just prefer watching physical DVDs, seek harder-to-find titles or have unreliable internet connections.

"Just getting better internet is not an option," 38-year-old Jeanine Wainscott told The Washington Post, "and that's a reality for a lot of people. People who live in big cities don't always realize that."

Most recently, a DVD subscription for one mailed disc at a time cost $9.99 per month, or up to $19.99 for three at a time.

Related: Netflix Layoffs Explained, Nearly 300 Employees' Jobs Cut

But, more than 5 billion mailed red envelopes later, the service no longer makes sense for Netflix's bottom line. "Our goal has always been to provide the best service for our members but as the DVD business continues to shrink that's going to become increasingly hard," the company said in its Q1 earnings release.

Amanda Breen

Entrepreneur Staff

Senior Features Writer

Amanda Breen is a senior features writer at Entrepreneur.com. She is a graduate of Barnard College and received an MFA in writing at Columbia University, where she was a news fellow for the School of the Arts.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Business News

Is One Company to Blame for Soaring Rental Prices in the U.S.?

The FBI recently raided a major corporate landlord while investigating a rent price-fixing scheme. Here's what we know.

Side Hustle

This Former Starbucks Employee Started a Side Hustle That's Making More Than $70,000 a Month — and He's Not Done Yet

When Tom Saar moved to New York City, he spotted a lucrative business opportunity.

Business News

Amazon Has a Blank Book Problem: Buyers Report Receiving Fakes of Bestselling UFO Book

The book looked fine on the outside, but the inside was out-of-this-world.

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

Business News

Paramount Leadership Alludes to Layoffs If Merger Does Not Go Through

Paramount is awaiting approval on its merger with Skydance Media from majority shareholder Shari Redstone.

Marketing

6 SEO Tips to Help You Rank in the New Era of Quality Content

What is the best SEO strategy after Google's March 2024 core update? Here's what you need to know.